oc247 Privacy Policy

1Scope of This Policy

This Privacy Policy applies to all personal data collected by oc247 through the platform at oc247.vu and any associated mobile applications available to players in the Philippines. It covers data collected during account registration, identity verification, deposits, withdrawals, game participation, and customer support interactions.

By registering on oc247, you acknowledge that you have read and understood this Privacy Policy. This policy is part of the overall Terms & Conditions that govern your use of the platform. If you disagree with any part of this policy, please do not create an account or continue using the platform.

2Data We Collect

oc247 collects personal data in two ways: information you provide directly and data generated automatically through your use of the platform.

Data you provide directly:

• Full legal name, date of birth, and contact information provided during registration.
• Philippine government-issued identity documents submitted during KYC verification, such as a driver's licence, passport, PhilSys national ID, SSS ID, or UMID card.
• Philippine bank account details or e-wallet information linked to your account for deposit and withdrawal processing.
• Communications you send to oc247 support, including chat messages and email correspondence.

Data collected automatically:

• Device information including device type, operating system, and browser type used to access the platform.
• IP address and general geographic location data at the time of login and transaction activity.
• Session activity data including pages visited, games played, bets placed, and transaction records.
• Cookie and tracking data as described in the Cookies section of this policy.

3How We Use Your Data

Personal data collected by oc247 is used for the following purposes:

oc247 does not use your personal data for purposes beyond what is listed above without your explicit consent or a lawful legal basis.

4KYC and Identity Verification

oc247 requires all players to complete KYC (Know Your Customer) identity verification before withdrawal access is enabled. This is a standard financial compliance requirement for online gaming platforms. It also serves to enforce the platform's 21+ age requirement and to prevent the use of the platform for money laundering or fraud.

When you submit identity documents for KYC verification, those documents are reviewed and stored securely. Access to KYC documents is restricted to authorised personnel involved in the verification process. Documents are not shared with third parties except where required by applicable law or by the financial institutions processing your transactions.

Once your identity is verified, your account status is updated accordingly. KYC documents may be re-requested if your existing documents expire, if your account details change, or if a review is triggered by account activity.

5Payment Data

All transactions on oc247 are processed in Philippine Peso through local banking channels, including Philippine bank transfers, Instapay, PESONet, and supported e-wallets. Payment data – including your bank account number or e-wallet account details – is collected and stored solely for the purpose of processing your deposits and withdrawals.

Payment data is subject to the same security standards as all other personal data held by oc247. Bank account details are associated with your verified identity and cannot be transferred to a different account name. Withdrawal destinations must match your verified KYC identity.

oc247 does not store complete card numbers. Credit cards are not an accepted payment method on this platform, so no credit card data is collected or processed. Cryptocurrency wallet information is similarly not collected, as cryptocurrency is not a supported payment method.

6Data Security

oc247 uses the following technical and procedural measures to protect personal data:

• SSL Encryption: All data transmitted between your device and oc247 is encrypted using SSL (Secure Sockets Layer). This means that your login credentials, personal details, and transaction data cannot be intercepted during transmission.
• OTP Authentication: Sensitive account actions – including login from a new device and withdrawal requests – require OTP (One-Time Password) verification sent to your registered Philippine mobile number. This prevents unauthorised access even if your password is compromised.
• Access Controls: Stored personal data is accessible only to authorised oc247 personnel on a need-to-know basis. Verification documents and payment information have additional access restrictions.
• Security Monitoring: Account activity is monitored for unusual patterns that may indicate unauthorised access or fraudulent behaviour, allowing oc247 to respond promptly to potential security incidents.

7Sharing Your Data

oc247 does not sell, rent, or trade your personal data to third parties for commercial purposes. Data is shared only in the following limited circumstances:

• Payment processors: Philippine banking and e-wallet payment channels that process your deposits and withdrawals receive the payment details necessary to complete those transactions.
• Identity verification providers: Third-party services that assist with KYC document verification may receive your verification documents for the purpose of authenticating your identity.
• Legal requirements: oc247 may disclose personal data when required to do so by Philippine law, court order, or lawful regulatory authority. In such cases, only the data specifically required by the legal request is disclosed.
• Fraud and security: Where there is credible evidence of fraud, money laundering, or serious security threats, relevant data may be shared with appropriate parties to investigate and address the issue.

In all cases where data is shared with third parties, oc247 requires that those parties handle your data in a manner consistent with applicable privacy standards.

8Data Retention

oc247 retains personal data for as long as your account is active and for a period after account closure as required by applicable financial and compliance obligations. Transaction records and identity verification documents are retained for the periods mandated by relevant financial regulations.

When data is no longer required to fulfil the purpose for which it was collected, and once any mandatory retention period has passed, it is securely deleted or anonymised. You may contact oc247 support to enquire about the retention status of specific categories of your personal data.

9Cookies and Tracking Technologies

oc247 uses cookies and similar tracking technologies to operate the platform, maintain your login session, and improve the user experience. The main categories of cookies used are:

• Essential cookies: Required for core platform functions such as maintaining your logged-in session, remembering your language and currency preferences, and processing secure transactions. These cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players use the platform in aggregate, allowing oc247 to improve features and performance. Analytics data is processed in anonymised or aggregated form and is not linked to individual player identities for reporting purposes.
• Security cookies: Used to detect and prevent fraudulent activity, including session hijacking and automated abuse.

Most web browsers allow you to manage cookie preferences through browser settings. Blocking essential cookies may prevent some platform features from working correctly.

10Your Rights Over Your Data

As a registered player on oc247, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data oc247 holds about you. This includes your account details, transaction history, and gaming activity records, much of which is already accessible directly through your account dashboard.
• Right to correction: If any personal data we hold about you is inaccurate or outdated, you have the right to request that it be corrected. For identity-linked details such as your name or date of birth, corrections require supporting documentation.
• Right to raise concerns: If you believe that your personal data is being handled in a way that does not comply with this policy, you have the right to raise this concern with oc247 support.
• Right to account closure: You may request to close your oc247 account at any time. Following account closure, data retention obligations described in Section 8 still apply for the mandated periods.

To exercise any of these rights, contact oc247 support through your account messaging system or by email at [email protected]. Requests are handled within a reasonable timeframe. Identity verification may be required before certain data access requests are fulfilled.

11Minors and Under-Age Players

oc247 is strictly an adult platform for players aged 21 and above. oc247 does not knowingly collect personal data from individuals below the age of 21. The KYC verification process is in place specifically to enforce this requirement – all accounts must be linked to a verified adult identity before withdrawal access is granted.

If an account is found to belong to a player below the age of 21, it will be immediately closed and any personal data associated with it will be handled in accordance with applicable procedures. For responsible gaming resources and information about protecting young people from online gambling, visit the Responsible Gaming page.

12Updates to This Privacy Policy

oc247 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable law, or improvements to privacy practices. When a material change is made, players will be notified through the platform.

The date at the top of this page shows when the policy was last reviewed. Your continued use of the oc247 platform after a policy update takes effect constitutes your acceptance of the revised policy. If you do not agree with any update, you should stop using the platform and contact support to close your account.

13Contact for Privacy Matters

If you have any questions about this Privacy Policy, want to exercise your data rights, or want to report a privacy concern, you can reach oc247 through the following channels:

• In-platform support: Available 24 hours a day through the messaging system in your logged-in account.
• Email: [email protected] – for privacy-related queries, please include "Privacy" in your subject line so your message is directed to the appropriate team.

For general platform terms, refer to the Terms & Conditions. For responsible gaming tools and resources, visit the Responsible Gaming page.